Saturday, May 25, 2024

Contact information

Get in touch with us

How can we help you?

How to contact people and departments at the Positive News Foundation. All customer service queries must go through customer service to ensure that we can respond to you.

Customer services

For any queries please mail

Head Offices

Positive News Foundation is a 100% virtual organization with members of staff and volunteers located all over the world. We work online only and have a postal address in The Hague, International City of Peace, The Netherlands, Europe. 

Please address written correspondence to:

Positive News Foundation
World Trade Center The Hague
Prinses Margrietplantsoen 33
NL- 2595 AM Den Haag
The Netherlands, Europe

Please do not use this address for spontaneous visitation as our customer service team works internationally in the cloud and is not present at this location. 

How to contact editorial departments and desks

Please take care to send queries to the correct destination as there is no guarantee that messages will be forwarded. 

To contact any member of staff

Individual staff can be contacted using this email format:

Contact the Positive News Foundation securely

For information on how to contact the PNF securely, we recommend you use our encrypted end-to-end email address

Letters to the editor

Letters for publication should be sent to

The sender’s full postal address and phone number are required for verification only. It is the policy of PNF to correct significant editorial errors and handle editorial complaints as soon as possible. 

Please note that queries about subscriptions, vouchers, reader offers, advertising, marketing and other non-editorial areas are not handled by the editors. These should be addressed to the relevant non-editorial departments. 

Story suggestions should be sent to


If you notice a factual inaccuracy on Positive News Foundation websites or make a formal complaint, please complete this easy-to-use form and we will address the issue as soon as possible. 

Legal complaints

Legal complaints should be addressed to our Editorial Legal Services department at: Positive News Foundation, World Trade Center The Hague Business Center, Prinses Margrietplantsoen 33, NL- 2595 AM Den Haag, The Netherlands.

Report a suspected security vulnerability

If you spot a potential security vulnerability in PNF’s websites and apps, we’d be grateful to hear from you. Please send an encrypted email to If possible, include screenshots in your description. We may contact you for more details. Thanks for your help.

Please note we do not operate a bug bounty or responsible disclosure program at present.

Advertisers, sponsorship and e-commerce

To find out more about all advertising and sponsorship opportunities on PNF’s websites, click here.

If you have a question or concern about an advert on the site please report the problem here:

Press office

If you are a journalist with a media inquiry, please mail

Please note that we currently do not conduct interviews. 

Press releases should be emailed to

Freelance contributions

If you would like to contribute freelance content, please mail

Story pitches should be sent to

Any queries you have relating to the freelance charter, or other terms and conditions for the supply of content to PNF, should be directed to our Press Office

Employment and work experience

If you are interested in working for Positive News Foundation, please mail with your CV and a sample of your work. Or consider becoming a volunteer. 

Get involved

If you are interested in supporting worldwide positive news, consider:


Chamber of Commerce 85046248

RSIN 863486137

ANBI Certified Nonprofit Organisation

Positive News Foundation

World Trade Center The Hague

Prinses Margrietplantsoen 33

NL - 2596 AM The Hague

The Netherlands, Europe